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麻醉科在医院系统层面引领文化变革,以提高质量和患者安全。

An anesthesiology department leads culture change at a hospital system level to improve quality and patient safety.

作者信息

Fleischut Peter M, Evans Adam S, Faggiani Susan L, Lazar Eliot J, Kerr Gregory E

机构信息

Department of Anesthesiology, New York-Presbyterian Hospital, Weill Cornell Medical College, 525 East 68th Street, M-308, Box 124, New York, NY 10065, USA.

出版信息

Anesthesiol Clin. 2011 Mar;29(1):153-67. doi: 10.1016/j.anclin.2010.11.003.

Abstract

At New York-Presbyterian Hospital, Weill Cornell Medical Center, an innovative approach to involving housestaff in quality and patient safety, policy and procedure creation, and culture change was led by the Department of Anesthesiology of the Weill Medical College of Cornell University. A Housestaff Quality Council was started in 2008 that has partnered with hospital leadership and clinical departments to engage the housestaff in quality and patient safety initiatives, resulting in measurable improvements in several patient care projects and enhanced working relationships among various clinical constituencies. Ultimately this attempt to change culture has found great success in fostering a relationship between the housestaff and the hospital in ways that have and will continue to improve patient care.

摘要

在纽约长老会医院威尔康奈尔医学中心,康奈尔大学威尔医学院麻醉学系引领了一种让住院医师参与质量与患者安全、政策与程序制定以及文化变革的创新方法。住院医师质量委员会于2008年成立,该委员会与医院领导及临床科室合作,让住院医师参与质量与患者安全倡议,在多个患者护理项目中取得了可衡量的改进,并加强了各临床群体之间的工作关系。最终,这种改变文化的尝试在促进住院医师与医院之间的关系方面取得了巨大成功,这种方式已经并将继续改善患者护理。

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