Norwegian Geotechnical Institute, PO Box 3930 Ullevål Stadion, NO-0806 Oslo, Norway.
Integr Environ Assess Manag. 2011 Jul;7(3):414-25. doi: 10.1002/ieam.182. Epub 2011 May 4.
Use of participatory stakeholder engagement processes could be important to reduce the risk of potential conflicts in managing contaminated sites. Most stakeholder engagement techniques are qualitative in nature and require experienced facilitators. This study proposes a multicriteria involvement process to enhance transparency and stakeholder participation and applies it to a contaminated sediment management case study for Bergen Harbor, Norway. The suggested multicriteria involvement process builds on the quantitative principles of multicriteria decision analysis and also incorporates group interaction and learning through qualitative participatory methods. Three different advisory groups consisting of local residents, local stakeholders, and nonresident sediment experts were invited to participate in a stakeholder engagement process to provide consensual comparative advice on sediment remediation alternatives. In order for stakeholders or residents to be able to embrace a complex decision such as selection of remediation alternatives, the involvement process with lateral learning, combined with multicriteria decision analysis providing structure, robustness and transparent documentation was preferable. In addition, a multicriteria involvement process resulted in consistent ranking of remediation alternatives across residents, stakeholder, and experts, relative to individual intuitive ranking without the multicriteria involvement process.
参与式利益相关者参与过程的使用对于降低管理污染场地时潜在冲突的风险可能很重要。大多数利益相关者参与技术具有定性性质，需要有经验的主持人。本研究提出了一种多标准参与过程，以提高透明度和利益相关者的参与度，并将其应用于挪威卑尔根港受污染沉积物管理的案例研究。建议的多标准参与过程基于多准则决策分析的定量原则，同时还结合了通过定性参与方法进行的小组互动和学习。邀请了三个由当地居民、当地利益相关者和非驻地沉积物专家组成的不同咨询小组参与利益相关者参与过程，就沉积物补救替代方案提供共识性比较建议。为了使利益相关者或居民能够接受选择补救替代方案等复杂决策，具有横向学习的参与过程，结合提供结构、稳健性和透明文件的多准则决策分析是可取的。此外，多标准参与过程导致居民、利益相关者和专家对补救替代方案的一致排名，相对于没有多标准参与过程的个人直观排名。
