Hill Heather K, Stewart Denice C L, Ash Joan S
Oregon Health & Science University, Portland, OR, USA.
AMIA Annu Symp Proc. 2010 Nov 13;2010:301-5.
Health Information Technology Systems (HITS) are becoming more widely integrated into patient care in the dental school setting. The purpose of this study was to evaluate the impact of a chairside HITS on users in the dental school setting. Qualitative techniques, including interviews, focus groups and observations, were used. Using grounded theory, we saw 9 themes emerge. One theme of particular interest was that "training and support needs of end-users were significant." This paper explores this theme in detail and discusses the implications.
健康信息技术系统（HITS）在牙科学院环境中越来越广泛地融入患者护理。本研究的目的是评估牙科学院环境中椅旁HITS对用户的影响。采用了包括访谈、焦点小组和观察在内的定性技术。运用扎根理论，我们发现出现了9个主题。一个特别有趣的主题是“终端用户的培训和支持需求很大”。本文详细探讨了这个主题并讨论了其影响。
