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[制定质量指标:背景、方法与问题]

[Developing quality indicators: background, methods and problems].

作者信息

Kötter Thomas, Schaefer Friederike, Blozik Eva, Scherer Martin

机构信息

Institut für Sozialmedizin, Professur Versorgungsforschung und ihre Methoden, Universität zu Lübeck.

出版信息

Z Evid Fortbild Qual Gesundhwes. 2011;105(1):7-12. doi: 10.1016/j.zefq.2010.11.002. Epub 2010 Dec 3.

DOI:10.1016/j.zefq.2010.11.002
PMID:21382599
Abstract

Quality indicators (QIs) are used in many areas of health care in order to measure, compare, and improve quality. QIs are specific, measurable aspects of care that can be used to assess its quality. Assessing the quality of care contributes to quality improvement. Amongst other applications, QIs are used in quality management for comparisons between providers and in pay-for-performance systems. QIs can be developed on the basis of expert opinion, scientific evidence or clinical practice guidelines. For the efficient development of high quality QIs, rigorous, approved, and evidence-based development methods are needed. At present, there is no gold standard for the development of QIs.

摘要

质量指标(QIs)在医疗保健的许多领域中用于衡量、比较和提高质量。质量指标是护理中具体的、可测量的方面,可用于评估其质量。评估护理质量有助于质量改进。在其他应用中,质量指标用于质量管理以比较不同提供者,并用于绩效薪酬系统。质量指标可基于专家意见、科学证据或临床实践指南来制定。为了高效地开发高质量的质量指标,需要严谨、经批准且基于证据的开发方法。目前,质量指标的开发尚无金标准。

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