Dunbar Berthenya, Sink Paul, Alsobrook Devon, Bailey Bonita, Lonczak Terry, Starnes Rhonda
Haley's Cove Community Living Center, James A Haley Veterans Hospital, Tampa, Florida 33612, USA.
Nurs Adm Q. 2011 Apr-Jun;35(2):126-33. doi: 10.1097/NAQ.0b013e31820fbd80.
Baby boomers are demanding changes in care delivery models that reflect patient autonomy, individuality, and dignity. To meet this challenge, the Veterans Administration has adopted a cultural transformation model of patient-centered care. Veterans Administration nursing homes are now community living centers; the staff's mission is to deliver patient-centered care in a homelike environment. How the challenge was met and how the ethics committee helps to sustain the changes, are discussed in this article.
