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熟练护理机构中的预先护理规划:成功需要什么?

Advance care planning in the skilled nursing facility: what do we need for success?

作者信息

Burgess Mary, Cha Stephen, Tung Ericka E

机构信息

Mayo Clinic, Internal Medicine Residency Program, Rochester, MN 55902, USA.

出版信息

Hosp Pract (1995). 2011 Feb;39(1):85-90. doi: 10.3810/hp.2011.02.378.

Abstract

INTRODUCTION

Despite the established benefits of advance care planning (ACP) in the geriatric population, documentation of ACP counseling in the skilled nursing facility (SNF) setting remains poor. The primary aim of this study was to identify key barriers to ACP completion among SNF providers. A secondary aim was to identify ACP practice-based differences between SNF physicians and midlevel providers.

METHODS

As part of a divisional quality improvement project, 43 SNF providers from the area's 9 facilities were asked to complete an optional 14-item electronic survey. The survey was designed to explore and contrast SNF physicians' and midlevel providers' experiences with ACP counseling and documentation.

RESULTS

We obtained a 91% completion rate. Systems-based factors, such as lack of a centralized document location, inconsistent documentation habits, dispersion of responsibility, lack of time, and under-recognition of team members' efforts, were cited as key barriers to ACP documentation. Perceived patient characteristics contributing to a low completion rate included cognitive impairment and lack of family involvement. Key differences between the 2 provider groups included the location of their ACP documentation (electronic medical record vs paper chart), frequency of documentation, and recognition of who is documenting the ACP.

CONCLUSION

The survey demonstrated that systems-based barriers contribute to poor ACP documentation in the SNF setting. Key differences in attitudes about the impact of ACP on loved ones were identified between provider groups. Strategies aimed at mitigating practice-level barriers, such as standardizing a location for ACP documentation and formalizing workflow, are needed for increased ACP completion rates in SNFs.

摘要

引言

尽管预先护理计划(ACP)对老年人群体已证实有益,但在熟练护理机构(SNF)环境中,ACP咨询的记录情况仍然不佳。本研究的主要目的是确定SNF提供者完成ACP的关键障碍。次要目的是确定SNF医生和中级提供者之间基于ACP实践的差异。

方法

作为部门质量改进项目的一部分,来自该地区9家机构的43名SNF提供者被要求完成一项可选的14项电子调查。该调查旨在探索和对比SNF医生和中级提供者在ACP咨询和记录方面的经历。

结果

我们获得了91%的完成率。基于系统的因素,如缺乏集中的文件存放位置、不一致的记录习惯、责任分散、时间不足以及对团队成员努力的认识不足,被认为是ACP记录的关键障碍。导致完成率低的患者特征包括认知障碍和缺乏家庭参与。两个提供者群体之间关键的差异包括他们的ACP记录位置(电子病历与纸质病历)、记录频率以及对谁在记录ACP的认识。

结论

该调查表明,基于系统的障碍导致了SNF环境中ACP记录不佳。在提供者群体之间,已确定在ACP对亲人影响的态度方面存在关键差异。为提高SNF中的ACP完成率,需要采取旨在减轻实践层面障碍的策略,如标准化ACP记录的位置和规范工作流程。

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