Lucy Botting
Transforming Community Service Programme.
Nurs Manag (Harrow). 2011 Feb;17(9):14-9. doi: 10.7748/nm2011.02.17.9.14.c8297.
In recent years, there has been an imperative to improve productivity in the NHS. This requires the use of appropriate tools and appropriate leadership at all levels of organisations. This article outlines to concept of transformational change, discusses productivity as a national driver for improving healthcare services, looks at the most appropriate tools to use at various levels of organisations to achieve this, and considers why leadership is a vital component in transformational change.
近年来，提高英国国家医疗服务体系（NHS）的效率已成为当务之急。这需要在组织的各个层面使用适当的工具和具备适当的领导力。本文概述了变革型变革的概念，讨论了将提高效率作为改善医疗服务的国家驱动力，探讨了在组织的不同层面为实现这一目标而使用的最合适工具，并思考了为何领导力是变革型变革的关键要素。
