College of Public Programs, School of Social Work, Arizona State University, Phoenix, AZ 85004, USA.
Soc Work. 2011 Apr;56(2):141-8. doi: 10.1093/sw/56.2.141.
Empathy is more important than ever to a national population worried about difficult political and socioeconomic situations. During the last 10 years, an enormous amount of research has been carried out to elucidate the nature, mechanism, and function of empathy. New research from social-cognitive neuroscience and related fields indicates that, like language or eye-hand coordination, empathy is an innate human capability that can be greatly enhanced by purposeful and informed guidance. Empathy is particularly important to social work practice. Clients experiencing empathy through treatment have improved outcomes. Empathic social work practitioners are more effective and can balance their roles better. Social work practitioners can and should learn about emerging research on empathy and use that information to better serve their client populations. This article, emphasizing research of the past decade, focuses on empathy and its benefits as an asset to social work practitioners.
同理心对于一个对困难的政治和社会经济形势感到担忧的国家的民众来说比以往任何时候都更加重要。在过去的 10 年中,已经进行了大量的研究来阐明同理心的性质、机制和功能。来自社会认知神经科学和相关领域的新研究表明,同理心像语言或眼手协调一样,是一种与生俱来的人类能力,可以通过有目的和明智的指导得到极大地增强。同理心对社会工作实践尤为重要。通过治疗体验到同理心的客户会取得更好的结果。富有同理心的社会工作者更有效率,并且能够更好地平衡他们的角色。社会工作者可以并且应该了解同理心的新兴研究,并利用这些信息为他们的客户群体提供更好的服务。本文强调过去十年的研究,重点关注同理心及其作为社会工作者的资产的好处。