Thompson Mark A, Horne Kathleen K, Huerta Timothy R
Health Organization Management Program, Rawls College of Business, Texas Tech University, Lubbock, TX 79409, USA.
J Gerontol Nurs. 2011 Sep;37(9):42-9. doi: 10.3928/00989134-20110503-04. Epub 2011 May 18.
This article reports a study that replicates and extends Castle's 2007 study by examining factors related to satisfaction of nurse aides at Carillon House, a 120-bed nonprofit skilled nursing facility in Lubbock, Texas. The Nursing Home Nurse Aide Job Satisfaction Questionnaire was adapted to allow for the collection of qualitative responses and administered to the nursing staff. The results suggest that satisfaction among nurse aides is related to rewards, workload, and the team environment created among coworkers. These findings differ from what is generally found in the literature and may be related to the higher-than-average satisfaction rating of nurse aides at this facility. The study provides evidence that large-scale surveys may have ignored a stratified effect where higher satisfaction organizations have different driving forces than what has been demonstrated in the literature to date.
本文报道了一项研究，该研究通过考察与德克萨斯州拉伯克市一家拥有120张床位的非营利性专业护理机构卡里隆之家的护士助理满意度相关的因素，复制并扩展了卡斯尔2007年的研究。《疗养院护士助理工作满意度调查问卷》经过调整，以便收集定性反馈，并发放给护理人员。结果表明，护士助理的满意度与奖励、工作量以及同事之间营造的团队氛围有关。这些发现与文献中普遍发现的情况不同，可能与该机构护士助理高于平均水平的满意度评分有关。该研究提供了证据，表明大规模调查可能忽略了一种分层效应，即满意度较高的组织具有与迄今文献中所显示的不同的驱动因素。
