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所有制结构、人员配备水平和组织公正对护士承诺、投入和满意度的影响:问卷调查研究。

The effects of ownership, staffing level and organisational justice on nurse commitment, involvement, and satisfaction: a questionnaire study.

机构信息

National Institute for Health and Welfare, Helsinki, Finland.

出版信息

Int J Nurs Stud. 2011 Dec;48(12):1551-61. doi: 10.1016/j.ijnurstu.2011.05.015. Epub 2011 Jun 24.

Abstract

BACKGROUND

Elderly care systems have undergone a lot of changes in many European countries, including Finland. Most notably, the number of private for-profit firms has increased. Previous studies suggest that employee well-being and the quality of care might differ according to the ownership type.

OBJECTIVE

The present study examined whether the ownership type and the staffing level were associated with organisational commitment, job involvement, and job satisfaction. In addition, we examined the potential moderating effect of organisational justice on these associations.

DESIGN

Cross-sectional questionnaire study.

PARTICIPANTS AND SETTING

1047 Finnish female staff members aged 18-69 years working in sheltered housing or nursing homes (units n=179).

METHODS

The relationships were studied with analyses of covariance (ANCOVA), adjusting for the effects of age and case-mix.

RESULTS

Organisational commitment and job satisfaction levels were low in for-profit sheltered homes when justice levels were low, but when justice levels were high, for-profit sheltered homes did not differ from other ownership types. Similarly, organisational justice acted as a buffer against low commitment resulting from low staffing levels. Staffing levels were lowest in public sheltered homes and highest in not-for-profit sheltered homes.

CONCLUSION

The results show that organisational justice can act as a buffer against low organisational commitment that results from low staffing levels and working in for-profit sheltered homes. Increasing justice in regard to the management, outcomes, and procedures in the organisation would thus be important.

摘要

背景

许多欧洲国家的老年人护理系统都发生了很多变化,芬兰也不例外。最值得注意的是,私营盈利性公司的数量有所增加。先前的研究表明,员工的幸福感和护理质量可能因所有制类型而异。

目的

本研究旨在探讨所有制类型和人员配备水平是否与组织承诺、工作投入和工作满意度相关。此外,我们还研究了组织公平对这些关联的潜在调节作用。

设计

横断面问卷调查研究。

参与者和设置

1047 名年龄在 18-69 岁之间的芬兰女性员工,在养老院或护理院工作(单位 n=179)。

方法

采用协方差分析(ANCOVA)研究这些关系,调整了年龄和病例组合的影响。

结果

在组织公平水平较低的情况下,盈利性养老院的组织承诺和工作满意度水平较低,但在组织公平水平较高的情况下,盈利性养老院与其他所有制类型并无差异。同样,组织公平可以缓冲由于人员配备水平低而导致的低承诺。公共养老院的人员配备水平最低,非营利性养老院的人员配备水平最高。

结论

结果表明,组织公平可以缓冲由于人员配备水平低和在盈利性养老院工作而导致的低组织承诺。因此,增加组织在管理、结果和程序方面的公平性将是很重要的。

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