Ma Shu-Ching, Wang Hsiu-Hung, Chen Jih-Yuan
College of Nursing, Kaohsiung Medical University, ROC.
Hu Li Za Zhi. 2011 Aug;58(4):81-6.
Workplace bullying is a complicated and imprecise concept. Research findings have highlighted it as an important issue in the nursing environment worldwide. Workplace bullying arises due to malfunctions in workplace organizational and cultural related antecedents and manifests in various forms. Many studies have reported that nurses experiencing workplace bullying face increased levels of physical, psychological and social distress, may adopt suicidal thoughts and negativity towards the nursing profession, and may even abandon the nursing profession completely. Although a large number of papers have discussed the antecedents, forms and interventions related to workplace bullying, there has yet been no systematic concept analysis of workplace bullying. This paper applied Walker and Avant's concept analysis process to verify concept definitions, identify defining attributes, antecedents, and consequences, and provide examples of model, borderline, and contrary cases. Findings can help nursing administrators understand and clarify the meaning of workplace bullying in order to take appropriate measures to improve the working environment for nursing professionals.
职场霸凌是一个复杂且不精确的概念。研究结果已将其凸显为全球护理环境中的一个重要问题。职场霸凌因与工作场所组织和文化相关的前期因素出现故障而产生，并以各种形式表现出来。许多研究报告称，遭受职场霸凌的护士面临着更高水平的身体、心理和社会困扰，可能会产生自杀念头并对护理职业持消极态度，甚至可能完全放弃护理职业。尽管大量论文讨论了与职场霸凌相关的前期因素、形式和干预措施，但尚未对职场霸凌进行系统的概念分析。本文应用沃克和阿旺特的概念分析过程来验证概念定义，确定定义属性、前期因素和后果，并提供典范、临界和相反案例的示例。研究结果有助于护理管理人员理解和阐明职场霸凌的含义，以便采取适当措施改善护理专业人员的工作环境。
