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与患者建立联系以提高依从性的五条规则：搭建一座可信度和信任的桥梁。

Five rules for connecting with patients to enhance compliance: building a bridge of credibility and trust.

作者信息

Guiliana John V, Baum Neil

机构信息

American Academy of Podiatric Practice Management, Hackettstown, NJ, USA.

出版信息

J Med Pract Manage. 2011 May-Jun;26(6):363-6.

PMID:21815552
Abstract

Communication is the cornerstone for being an effective doctor. With improved communication, patient satisfaction is increased as well as patient compliance. This article will review five rules for becoming a better communicator. This applies to physicians speaking to patients, staff speaking to patients, or physicians communicating with their staffs.

摘要

沟通是成为一名高效医生的基石。随着沟通能力的提升，患者满意度和依从性都会提高。本文将阐述成为一名更好的沟通者的五条规则。这适用于医生与患者交流、工作人员与患者交流，或者医生与员工之间的沟通。

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