Teesside University Business School, Teesside University, Middlesbrough, UK.
J Health Organ Manag. 2011;25(3):261-80. doi: 10.1108/14777261111143527.
The aim of this paper is to examine the introduction of innovation as part of a management development programme at a primary care organisation, a legal form known as a Primary Care Trust (PCT), in the UK.
DESIGN/METHODOLOGY/APPROACH: The paper draws on experience of managing a successful management development programme for a PCT. The report of the case study analyses the key events that took place between 2008 and 2010, from direct observation, surveys, discussion and documentary evidence.
The Northern PCT has partnerships with a number of educational providers to deliver their leadership and management development programmes. A close working relationship had developed and the programme is bespoke - hence it is current and of practical use to the UK's National Health Service (NHS). In addition, there are regular meetings, with module leaders gaining a firsthand understanding of the organisation's needs and aspirations. This has resulted in a very focused and personalised offering and a genuine involvement in the programme and individuals concerned.
RESEARCH LIMITATIONS/IMPLICATIONS: The research was conducted among a relatively small sample, and there is a lack of previous literature evidence to make significant comparisons.
The paper identifies key implications for practitioners and educators in this area.
ORIGINALITY/VALUE: This paper is one of few to investigate innovation and improvement in the NHS, and is unique in that it uses the lenses of a management development programme to explore this important, and under-researched, topic.
本文旨在探讨英国初级保健组织（即初级保健信托基金，PCT）管理发展计划中引入创新的情况。
设计/方法/途径：本文借鉴了管理初级保健信托基金成功管理发展计划的经验。案例研究报告分析了 2008 年至 2010 年间发生的关键事件，这些事件来自直接观察、调查、讨论和文件证据。
北方 PCT 与一些教育机构建立了合作伙伴关系，以提供其领导和管理发展计划。已经建立了密切的工作关系，并且该计划是定制的-因此它是当前的，对英国国民保健制度（NHS）具有实际用途。此外，还有定期会议，模块负责人可以直接了解组织的需求和愿望。这导致了非常专注和个性化的服务，并真正参与了计划和相关人员。
研究局限性/影响：研究是在相对较小的样本中进行的，并且缺乏以前的文献证据进行重大比较。
本文确定了该领域的从业者和教育者的主要影响。
原创性/价值：本文是少数几篇探讨国民保健制度创新和改进的论文之一，其独特之处在于它使用管理发展计划的视角来探讨这一重要且研究不足的主题。
