Longo Joy, Smith Marlaine C
Christine E. Lynn College of Nursing, Florida Atlantic University, Boca Raton.
ANS Adv Nurs Sci. 2011 Oct-Dec;34(4):345-56. doi: 10.1097/ANS.0b013e3182300e3e.
In the health care environment, threats exist that can impact a nurse's ability to provide safe, quality care. One of these threats is disruptive behavior among health care workers in which negative interactions adversely affect communication and collaboration. When this occurs among nurses, it is identified as horizontal violence. An underlying concept is power. When attempting to address these behaviors in the workplace, it is important that nurses recognize the context in which they occur so sustaining changes can be made. Community building among nurses may be an appropriate approach to give nurses the skills to make these changes.
在医疗环境中,存在一些可能影响护士提供安全、优质护理能力的威胁。其中一个威胁是医护人员之间的破坏性行为,负面互动会对沟通与协作产生不利影响。当这种情况发生在护士之间时,就被认定为横向暴力。一个潜在的概念是权力。在试图解决工作场所中的这些行为时,护士认识到这些行为发生的背景很重要,这样才能做出可持续的改变。护士之间的社区建设可能是一种合适的方法,能让护士获得做出这些改变的技能。