Vizzini Michael R, O'Connor Mary I
Division of Financial Services, Mayo Clinic, Jacksonville, Florida 32224, USA.
J Med Pract Manage. 2011 Jul-Aug;27(1):29-35.
The orthopedic surgery department at Mayo Clinic, Jacksonville, Florida, sought to improve the productivity of individual surgeons while maintaining quality of patient care as well as patient and physician satisfaction by expanding the department to include dedicated nonoperative musculoskeletal physicians who would evaluate patients and refer those requiring surgical care to surgeons within the department. With the addition of two such physicians, the yield of surgical patients by orthopedic surgeons increased by 20%, and the direct margin of the department increased by 19%. Moreover, referring physicians and patients were very satisfied with the care provided by the musculoskeletal physicians.
位于佛罗里达州杰克逊维尔的梅奥诊所骨科，试图通过扩充科室，纳入专门的非手术肌肉骨骼科医生来评估患者，并将需要手术治疗的患者转介给科室内部的外科医生，以此提高个体外科医生的工作效率，同时保持患者护理质量以及患者和医生的满意度。新增两名此类医生后，骨科医生的手术患者量增加了20%，科室的直接利润增加了19%。此外，转诊医生和患者对肌肉骨骼科医生提供的护理非常满意。
