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针对男性沟通特点的咨询技巧:扩展平行过程模型的应用

Counseling techniques to address male communication characteristics: an application of the extended parallel process model.

作者信息

Patel Puja S, Barnett Candace W

机构信息

Mercer University College of Pharmacy and Health Sciences, Pharmacy Practice, Atlanta, GA, USA.

出版信息

J Pharm Pract. 2011 Aug;24(4):386-90. doi: 10.1177/0897190010397720. Epub 2011 Apr 5.

DOI:10.1177/0897190010397720
PMID:21984775
Abstract

Evidence shows that the male ideology has a significant impact on men's health status. Men who adhere to the traditional masculine ideology may find messages regarding healthcare to be threatening. Pharmacists can use the Extended Parallel Process (EPP) Model to counsel men in a manner that reduces their feelings of fear and danger regarding their health while controlling feelings of vulnerability and susceptibility. When counseling men using the EPP Model, pharmacists are encouraged to use universal statements and open-ended questions to create patient awareness of the disease state and foster discussion. Furthermore, since men engage in limited nonverbal communication, pharmacists need to be direct and ask for feedback to gauge the patient's understanding of the counseling.

摘要

有证据表明,男性意识形态对男性的健康状况有重大影响。坚持传统男性意识形态的男性可能会觉得有关医疗保健的信息具有威胁性。药剂师可以使用扩展平行过程(EPP)模型,以一种减少男性对自身健康的恐惧和危险感,同时控制其脆弱感和易感性的方式为男性提供咨询。当使用EPP模型为男性提供咨询时,鼓励药剂师使用一般性陈述和开放式问题,以提高患者对疾病状态的认识并促进讨论。此外,由于男性的非语言交流有限,药剂师需要直接并寻求反馈,以评估患者对咨询内容的理解。

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