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灾难演练对儿科急诊科护理人员认知及满意度的影响

Impact of disaster drills on caregiver perception and satisfaction in the pediatric emergency department.

作者信息

Charney Rachel L, Lehman-Huskamp Kathy L, Armbrecht Eric S, Flood Robert G

机构信息

Department of Pediatrics, Saint Louis University, St Louis, MO, USA.

出版信息

Pediatr Emerg Care. 2011 Nov;27(11):1033-7. doi: 10.1097/PEC.0b013e318235e3d5.

DOI:10.1097/PEC.0b013e318235e3d5
PMID:22068063
Abstract

OBJECTIVE

The objective of this study was to assess caregiver perception and satisfaction of a regional disaster drill in a pediatric emergency department (ED).

METHODS

Caregivers of children receiving care during a 2-hour disaster drill were given a survey regarding perceived importance of the drill, waiting time to see a physician, service timeliness, impact on comfort, and overall recommendation of the ED. As a control, the survey was also given to caregivers a week before and after the drill.

RESULTS

Caregivers on the drill date were more likely to consider drill conduction to be highly important (100% vs 82.9%, P < 0.045). Compared with the drill date, there were no significant differences in the perceived duration of waiting, impact on care, or likelihood to recommend the ED to others.

CONCLUSIONS

In a single regional disaster drill, we found that caregivers feel that disaster drills are important and unlikely to impact care of children negatively. These findings can help support decision making by hospital administrators to commit personnel and resources to conduct necessary disaster drills involving children.

摘要

目的

本研究的目的是评估儿科急诊科(ED)护理人员对区域灾难演练的认知及满意度。

方法

在一场为期2小时的灾难演练期间,为接受护理的儿童的护理人员进行了一项调查,内容涉及对演练重要性的认知、看医生的等待时间、服务及时性、对舒适度的影响以及对急诊科的总体推荐度。作为对照,在演练前一周和演练后一周也对护理人员进行了此项调查。

结果

演练当天的护理人员更有可能认为演练的开展非常重要(100%对82.9%,P<0.045)。与演练当天相比,在等待时长的认知、对护理的影响或向他人推荐急诊科的可能性方面没有显著差异。

结论

在一次单一的区域灾难演练中,我们发现护理人员认为灾难演练很重要,且不太可能对儿童护理产生负面影响。这些发现有助于支持医院管理人员做出决策,调配人员和资源以开展涉及儿童的必要灾难演练。

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