AdCare Hospital, Worcester, MA, USA.
Am J Addict. 2012 Jan-Feb;21(1):63-71. doi: 10.1111/j.1521-0391.2011.00197.x. Epub 2011 Dec 15.
The Patient Feedback Survey is a performance improvement measure designed to assess the quality of outpatient substance abuse treatment. We modified and administered this measure to 500 individuals at a multisite treatment provider. Although the feedback scores were high in general, analyses of variance showed score variability in relation to type and length of treatment. Moreover, respondents who reported any use of marijuana, cravings for substances, or mutual-support group attendance (ie, Alcoholics Anonymous or Narcotics Anonymous) had lower feedback scores than respondents without these experiences. We highlight the importance of investigating treatment evaluations in the context of other recovery experiences.
患者反馈调查是一种绩效改进措施,旨在评估门诊药物滥用治疗的质量。我们对一家多地点治疗机构的 500 名个体进行了这项措施的修改和实施。尽管总体反馈评分较高,但方差分析显示,评分在治疗类型和长度方面存在差异。此外,报告使用大麻、对物质的渴望或参加互助小组(即匿名戒酒协会或匿名吸毒者协会)的受访者的反馈评分低于没有这些经历的受访者。我们强调了在其他康复经历的背景下调查治疗评估的重要性。