Academic Medical Center/University of Amsterdam, Department of Social Medicine, P.O. Box 22660, 1100 DD Amsterdam, The Netherlands.
Burns. 2012 Aug;38(5):730-7. doi: 10.1016/j.burns.2011.12.007. Epub 2012 Jan 11.
Numerous studies have shown that ethnic minority children in the developed world are at greater risk of sustaining burns compared to children from non-ethnic minority backgrounds. However, little is known about the experiences of hospital health care staff with ethnic minority children and parents. A qualitative interview study was conducted to gain more insight into burn care for ethnic minority children and the potential challenges this presents.
Semi-structured interviews on burn care for ethnic minority children were conducted in 2009 with health care staff (N=17) working in two burn centers in the Netherlands. Interviews were transcribed and analyzed using a framework method.
Health care staff identified the following issues in burn care for ethnic minority children and their parents: (1) linguistic barriers to communication with parents about pressure garments, dressing changes, skin grafting procedures, and psychosocial support; (2) biological/genetic features of differing pigmentation of skin and skin healing; (3) cultural differences between parents and health care staff; (4) insecurity or irritation about linguistic and cultural barriers.
Burn health care staff should have knowledge of biological/genetic features of dark skin, awareness of cultural differences, and transcultural communication skills to deliver culturally competent care tailored to the needs of ethnic minority children and their parents.
许多研究表明,与非少数族裔背景的儿童相比,发达国家的少数民族儿童遭受烧伤的风险更大。然而,对于医院医护人员与少数民族儿童及其家长的相处经历,我们知之甚少。本研究采用定性访谈法,旨在深入了解少数民族儿童的烧伤护理情况,以及这其中存在的潜在挑战。
2009 年,在荷兰的两家烧伤中心,对从事儿童烧伤护理工作的医护人员(N=17)进行了有关少数民族儿童烧伤护理的半结构化访谈。采用框架方法对访谈内容进行转录和分析。
医护人员在少数民族儿童及其家长的烧伤护理方面发现了以下问题:(1)在与家长沟通压力衣、换药、植皮手术和心理社会支持方面存在语言障碍;(2)不同肤色和皮肤愈合的生物学/遗传特征;(3)家长与医护人员之间的文化差异;(4)对语言和文化障碍感到不安或烦躁。
烧伤医护人员应了解深色皮肤的生物学/遗传特征,意识到文化差异,并具备跨文化沟通技巧,为少数民族儿童及其家长提供量身定制的、文化上适宜的护理。