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少数民族儿童烧伤护理中需要解决的问题:卫生保健人员经验的定性研究。

Issues to address in burn care for ethnic minority children: a qualitative study of the experiences of health care staff.

机构信息

Academic Medical Center/University of Amsterdam, Department of Social Medicine, P.O. Box 22660, 1100 DD Amsterdam, The Netherlands.

出版信息

Burns. 2012 Aug;38(5):730-7. doi: 10.1016/j.burns.2011.12.007. Epub 2012 Jan 11.

Abstract

INTRODUCTION

Numerous studies have shown that ethnic minority children in the developed world are at greater risk of sustaining burns compared to children from non-ethnic minority backgrounds. However, little is known about the experiences of hospital health care staff with ethnic minority children and parents. A qualitative interview study was conducted to gain more insight into burn care for ethnic minority children and the potential challenges this presents.

METHODS

Semi-structured interviews on burn care for ethnic minority children were conducted in 2009 with health care staff (N=17) working in two burn centers in the Netherlands. Interviews were transcribed and analyzed using a framework method.

RESULTS

Health care staff identified the following issues in burn care for ethnic minority children and their parents: (1) linguistic barriers to communication with parents about pressure garments, dressing changes, skin grafting procedures, and psychosocial support; (2) biological/genetic features of differing pigmentation of skin and skin healing; (3) cultural differences between parents and health care staff; (4) insecurity or irritation about linguistic and cultural barriers.

CONCLUSIONS

Burn health care staff should have knowledge of biological/genetic features of dark skin, awareness of cultural differences, and transcultural communication skills to deliver culturally competent care tailored to the needs of ethnic minority children and their parents.

摘要

简介

许多研究表明,与非少数族裔背景的儿童相比,发达国家的少数民族儿童遭受烧伤的风险更大。然而,对于医院医护人员与少数民族儿童及其家长的相处经历,我们知之甚少。本研究采用定性访谈法,旨在深入了解少数民族儿童的烧伤护理情况,以及这其中存在的潜在挑战。

方法

2009 年,在荷兰的两家烧伤中心,对从事儿童烧伤护理工作的医护人员(N=17)进行了有关少数民族儿童烧伤护理的半结构化访谈。采用框架方法对访谈内容进行转录和分析。

结果

医护人员在少数民族儿童及其家长的烧伤护理方面发现了以下问题:(1)在与家长沟通压力衣、换药、植皮手术和心理社会支持方面存在语言障碍;(2)不同肤色和皮肤愈合的生物学/遗传特征;(3)家长与医护人员之间的文化差异;(4)对语言和文化障碍感到不安或烦躁。

结论

烧伤医护人员应了解深色皮肤的生物学/遗传特征,意识到文化差异,并具备跨文化沟通技巧,为少数民族儿童及其家长提供量身定制的、文化上适宜的护理。

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