Hosp Case Manag. 2012 Jun;20(6):92-3.
Good Samaritan Hospital Medical Center in West Islip, NY, reduced its heart failure readmission rates from 21.1% to 15.3% in just a few months with a readmission reduction initiative. A multidisciplinary team researched best practices in reducing readmissions and came up with an initiative that includes improving the educational process and facilitating smooth care transitions. Team members standardized educational materials, by working with other hospitals and home care agencies, and they educated the hospital staff and home care agencies on the teach-back method. Team members worked with skilled nursing facilities on ways to avoid sending heart failure patients back to the hospital. They worked with physician offices to ensure that patients obtain a timely followup appointment after discharge.
纽约州西伊斯利普的撒玛利亚医院医疗中心通过一项降低再入院率的举措，在短短几个月内将心力衰竭再入院率从21.1%降至15.3%。一个多学科团队研究了降低再入院率的最佳做法，并提出了一项举措，其中包括改进教育流程和促进护理平稳过渡。团队成员与其他医院和家庭护理机构合作，对教育材料进行了标准化，并就反馈教学法对医院工作人员和家庭护理机构进行了培训。团队成员与专业护理机构合作，探讨避免将心力衰竭患者送回医院的方法。他们与医生办公室合作，确保患者出院后能及时获得随访预约。
