Torbay and Southern Devon Care Trust, UK.
J Rehabil Med. 2012 Jun;44(7):558-61. doi: 10.2340/16501977-0977.
To develop and evaluate tools for the audit of spasticity management with botulinum toxin.
Audit tools to assess the organisation of services and process of care were developed with a consensus process. The tools were piloted across 8 services using a retrospective case note audit. Inter-rater reliability was assessed, using percentage agreement and kappa scores. Clinicians involved in the pilot were surveyed and qualitative feedback was analysed.
Eight services (100%) completed service Organisation tools and 7 (88%) returned process of Care tools. One hundred sets of clinical records were audited, with 34 used to assess inter-rater reliability. Eleven items on the process of care tool demonstrated a good degree of inter-rater agreement, but 6 require further development. In the qualitative analysis clinicians stated that the tools captured indicators of quality, and that they would use them again. They recommended that patient satisfaction was included as a measure of quality. The audit has been used practically in the pilot services to provide an impetus for quality improvement.
The majority of the audit questions showed a good level of reliability, and clinician feedback supports face validity but a larger scale evaluation is required.
开发和评估肉毒毒素治疗痉挛管理的审核工具。
采用共识过程开发了用于评估服务组织和护理流程的审核工具。使用回顾性病历审核在 8 个服务中心进行了试点。使用百分比一致性和kappa 评分评估了观察者间的可靠性。对参与试点的临床医生进行了调查,并对定性反馈进行了分析。
8 个服务中心(100%)完成了服务组织工具,7 个服务中心(88%)返回了护理流程工具。共审核了 100 套临床记录,其中 34 套用于评估观察者间的可靠性。护理流程工具中的 11 个项目显示出较好的观察者间一致性,但 6 个项目需要进一步开发。在定性分析中,临床医生表示这些工具捕捉到了质量指标,他们会再次使用这些工具。他们建议将患者满意度纳入质量衡量标准。该审核已在试点服务中心实际应用,为质量改进提供了动力。
大多数审核问题显示出较好的可靠性,临床医生的反馈支持表面有效性,但需要进行更大规模的评估。