Cockerill R W, O'Brien-Pallas L L
Can J Nurs Adm. 1990 May-Jun;3(2):17-22.
Senior nursing executives from a representative sample of Canadian hospitals were surveyed on their attitudes and views of nursing workload measurement systems. In terms of a profile of users and their satisfaction, the survey found that about 50% of hospitals were using a system, and that among those using a system, 70% used information from the system frequently or all the time. The senior nurse respondents were generally satisfied with their current systems; slightly lower levels of satisfaction were reported for staff nurses, with the most common objection being the perception that the systems do not reflect true workload. A subsequent article--Part B--explores senior nurse executives' needs and expectations for nursing workload systems.
对来自加拿大医院代表性样本的高级护理管理人员就其对护理工作量测量系统的态度和看法进行了调查。就用户概况及其满意度而言，调查发现约50%的医院正在使用一种系统，在那些使用系统的医院中，70%经常或一直使用该系统的信息。高级护士受访者总体上对其当前系统感到满意；而注册护士的满意度略低，最常见的反对意见是认为这些系统不能反映真实的工作量。随后的一篇文章——B部分——探讨了高级护士管理人员对护理工作量系统的需求和期望。
