Mackert Michael
Department of Advertising, College of Communication, The University of Texas at Austin, Austin, Texas 78712-0116, USA.
Health Mark Q. 2012;29(3):270-82. doi: 10.1080/07359683.2012.705730.
As health marketers seek new models to design campaigns, the advertising discipline of account planning offers an approach that can improve campaign development. The underlying principle of account planning is to bring the consumer perspective to all phases of campaign development, primarily through qualitative formative research. Account planners design the overall communication strategy and contribute to creative development of individual executions. The creative brief, a primary tool of account planning, is especially useful in conceptualizing campaigns. This report discusses the history and approach of account planning, followed by an example of account planning in the design of a social marketing campaign.
随着健康营销人员寻求新的模式来设计活动,广告领域的客户策划提供了一种可以改进活动开发的方法。客户策划的基本原则是将消费者视角带入活动开发的各个阶段,主要通过定性的形成性研究来实现。客户策划人员设计整体传播策略,并为各个执行方案的创意开发做出贡献。创意简报作为客户策划的主要工具,在构思活动方面特别有用。本报告讨论了客户策划的历史和方法,随后给出了一个在社会营销活动设计中进行客户策划的示例。