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评估儿童福利系统的组织社会环境(OSC):对研究和实践的启示。

Assessing the Organizational Social Context (OSC) of child welfare systems: implications for research and practice.

机构信息

Children's Mental Health Services Research Center, University of Tennessee, Knoxville, TN, USA.

出版信息

Child Abuse Negl. 2012 Sep;36(9):621-32. doi: 10.1016/j.chiabu.2012.06.002. Epub 2012 Sep 11.

DOI:10.1016/j.chiabu.2012.06.002
PMID:22980071
Abstract

OBJECTIVE

The study: (1) provides the first assessment of the a priori measurement model and psychometric properties of the Organizational Social Context (OSC) measurement system in a US nationwide probability sample of child welfare systems; (2) illustrates the use of the OSC in constructing norm-based organizational culture and climate profiles for child welfare systems; and (3) estimates the association of child welfare system-level organizational culture and climate profiles with individual caseworker-level job satisfaction and organizational commitment.

METHODS

The study applies confirmatory factor analysis (CFA) and hierarchical linear models (HLM) analysis to a US nationwide sample of 1,740 caseworkers from 81 child welfare systems participating in the second National Survey of Child and Adolescent Wellbeing (NSCAW II). The participating child welfare systems were selected using a national probability procedure reflecting the number of children served by child welfare systems nationwide.

RESULTS

The a priori OSC measurement model is confirmed in this nationwide sample of child welfare systems. In addition, caseworker responses to the OSC scales generate acceptable to high scale reliabilities, moderate to high within-system agreement, and significant between-system differences. Caseworkers in the child welfare systems with the best organizational culture and climate profiles report higher levels of job satisfaction and organizational commitment. Organizational climates characterized by high engagement and functionality, and organizational cultures characterized by low rigidity are associated with the most positive work attitudes.

CONCLUSIONS

The OSC is the first valid and reliable measure of organizational culture and climate with US national norms for child welfare systems. The OSC provides a useful measure of Organizational Social Context for child welfare service improvement and implementation research efforts which include a focus on child welfare system culture and climate.

摘要

目的

本研究:(1)首次评估了组织社会环境(OSC)测量系统在美国全国性儿童福利系统概率样本中的先验测量模型和心理测量特性;(2)说明了如何在构建基于规范的组织文化和儿童福利系统气候概况中使用 OSC;(3)估计了儿童福利系统层面的组织文化和气候概况与个体个案工作者层面的工作满意度和组织承诺之间的关联。

方法

本研究采用验证性因素分析(CFA)和层次线性模型(HLM)分析,对参与第二次全国儿童和青少年福利调查(NSCAW II)的 81 个儿童福利系统中的 1740 名个案工作者进行了分析。参与的儿童福利系统是通过全国性的概率程序选择的,该程序反映了全国儿童福利系统所服务的儿童数量。

结果

本研究在全国性的儿童福利系统样本中证实了先验的 OSC 测量模型。此外,个案工作者对 OSC 量表的反应产生了可接受的到高的量表信度、中等至高的系统内一致性以及显著的系统间差异。在组织文化和气候概况最好的儿童福利系统中工作的个案工作者报告了更高水平的工作满意度和组织承诺。以高参与度和功能为特征的组织氛围,以及以低僵化为特征的组织文化,与最积极的工作态度相关。

结论

OSC 是第一个具有美国全国儿童福利系统规范的组织文化和气候的有效且可靠的衡量标准。OSC 为儿童福利服务改进和实施研究工作提供了一个有用的组织社会环境衡量标准,其中包括对儿童福利系统文化和气候的关注。

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