Introducing new forms: overcoming resistance.

Implementing newly created or revised forms is often difficult and time consuming, and resistance is possible at any stage in the process. However, resistance forces clarity of purpose and dedication. A deliberately planned and carefully managed change process can achieve the goals of the task force and Nursing Administration. The QA nurse analyst is in a strategic position to facilitate this process and achieve a successful outcome within a specific period of time. By involving the head nurses in the initial developmental stage and receiving input from the staff nurses throughout, resistance at the implementation stage will be minimized. Experience with form development illustrates the principle that people affirm change when they have been actively involved in the development process.