Dorogi Y, Campiotti C, Gebhard S
Service de psychiatrie de liaison, CHUV, rue du Bugnon 44, 1011 Lausanne, Suisse.
Encephale. 2013 Jun;39(3):232-6. doi: 10.1016/j.encep.2012.10.007. Epub 2012 Dec 1.
Over the years, somatic care has become increasingly specialized. Furthermore, a rising number of patients requiring somatic care also present with a psychiatric comorbidity. As a consequence, the time and resources needed to care for these patients can interfere with the course of somatic treatment and influence the patient-caregiver relationship. In the light of these observations, the Liaison Psychiatry Unit at the University Hospital in Lausanne (CHUV) has educated its nursing staff in order to strengthen its action within the general care hospital. What has been developed is a reflexive approach through supervision of somatic staff, in order to improve the efficiency of liaison psychiatry interventions with the caregivers in charge of patients. The kind of supervision we have developed is the result of a real partnership with somatic staff. Besides, in order to better understand the complexity of interactions between the two systems involved, the patient's and the caregivers', we use several theoretical references in an integrative manner. PSYCHOANALYTICAL REFERENCE: The psychoanalytical model allows us to better understand the dynamics between the supervisor and the supervised group in order to contain and give meaning to the affects arising in the supervision space. "Containing function" and "transitional phenomena" refer to the experience in which emotions can find a space where they can be taken in and processed in a secure and supportive manner. These concepts, along with that of the "psychic envelope", were initially developed to explain the psychological development of the baby in its early interactions with its mother or its surrogate. In the field of supervision, they allow us to be aware of these complex phenomena and the diverse qualities to which a supervisor needs to resort, such as attention, support and incentive, in order to offer a secure environment. SYSTEMIC REFERENCE: A new perspective of the patient's complexity is revealed by the group's dynamics. The supervisor's attention is mainly focused on the work of affects. However, these are often buried under a defensive shell, serving as a temporary protection, which prevents the caregiver from recognizing his or her own emotions, thereby enhancing the difficulties in the relationship with the patient. Whenever the work of putting emotions into words fail, we use "sculpting", a technique derived from the systemic model. Through the use of this type of analogical language, affects can emerge without constraint or feelings of danger. Through "playing" in that "transitional space", new exchanges appear between group members and allow new behaviors to be conceived. In practice, we ask the supervisee who is presenting a complex situation, to design a spatial representation of his or her understanding of the situation, through the display of characters significant to the situation: the patient, somatic staff members, relatives of the patient, etc. In silence, the supervisee shapes the characters into postures and arranges them in the room. Each sculpted character is identified, named, and positioned, with his or her gaze being set in a specific direction. Finally the sculptor shapes him or herself in his or her own role. When the sculpture is complete and after a few moments of fixation, we ask participants to express themselves about their experience. By means of this physical representation, participants to the sculpture discover perceptions and feelings that were unknown up to then. Hence from this analogical representation a reflection and hypotheses of understanding can arise and be developed within the group.
Through the use of the concepts of "containing function" and "transitional space" we position ourselves in the scope of the encounter and the dialog. Through the use of the systemic technique of "sculpting" we promote the process of understanding, rather than that of explaining, which would place us in the position of experts. The experience of these encounters has shown us that what we need to focus on is indeed what happens in this transitional space in terms of dynamics and process. The encounter and the sharing of competencies both allow a new understanding of the situation at hand, which has, of course, to be verified in the reality of the patient-caregiver relationship. It is often a source of adjustment for interpersonal skills to recover its containing function in order to enable caregiver to better respond to the patient's needs.
多年来,躯体护理变得越来越专业化。此外,越来越多需要躯体护理的患者还伴有精神疾病合并症。因此,护理这些患者所需的时间和资源可能会干扰躯体治疗的进程,并影响医患关系。鉴于这些观察结果,洛桑大学医院(CHUV)的联络精神科对其护理人员进行了培训,以加强其在综合医院中的作用。我们开发了一种通过对躯体护理人员进行督导的反思性方法,以提高联络精神科对负责患者的护理人员干预的效率。我们所开展的这种督导是与躯体护理人员真正合作的成果。此外,为了更好地理解患者及其护理人员这两个系统之间相互作用的复杂性,我们综合运用了多种理论参考。
精神分析模型使我们能够更好地理解督导者与被督导群体之间的动态关系,以便容纳并理解在督导空间中产生的情感。“容纳功能”和“过渡现象”指的是这样一种体验,即情感能够找到一个空间,在其中以安全且支持性的方式被接纳和处理。这些概念,连同“心理包膜”的概念,最初是为了解释婴儿在与母亲或其替代者早期互动中的心理发展而提出的。在督导领域,它们使我们能够意识到这些复杂现象以及督导者需要运用的各种特质,如关注、支持和激励,以便提供一个安全的环境。
群体动态揭示了患者复杂性的新视角。督导者的注意力主要集中在情感工作上。然而,这些情感往往被防御外壳所掩盖,起到一种临时保护作用,这使得护理人员难以识别自己的情感,从而加剧了与患者关系中的困难。每当将情感用言语表达的工作失败时,我们就会使用“塑造”,这是一种源自系统模型的技术。通过使用这种类比性语言,情感可以毫无约束或危险感地浮现出来。通过在那个“过渡空间”中“玩耍”,群体成员之间会出现新的交流,并允许构思新的行为。在实践中,我们要求呈现复杂情况的被督导者通过展示对该情况有重要意义的人物:患者、躯体护理人员、患者亲属等来设计对该情况的空间呈现。被督导者在沉默中把人物塑造为姿势并在房间里排列好。每个塑造的人物都被识别、命名并定位,其目光设定在特定方向。最后,塑造者塑造自己在其中的角色。当雕塑完成并固定片刻后,我们要求参与者表达他们的体验。通过这种实体呈现,雕塑的参与者发现了在此之前未知的认知和感受。因此,从这种类比呈现中,可以在群体中引发反思并形成理解的假设。
通过运用“容纳功能”和“过渡空间”的概念,我们将自己置于相遇和对话的范畴内。通过运用“塑造”这种系统技术,我们促进理解的过程,而不是解释的过程,否则我们就会处于专家的位置。这些相遇的经验向我们表明,我们真正需要关注的确实是在这个过渡空间中动态和过程方面所发生的事情。相遇和能力的共享都能让我们对当前情况有新的理解,当然,这需要在医患关系的现实中得到验证。人际技能恢复其容纳功能以便护理人员能够更好地回应患者需求,这往往是调整的一个来源。