Guivarch J, Cano N
Pôle Psychiatrie centre, hôpital de la Conception, 147, boulevard Baille, 13385 Marseille cedex 5, France.
Encephale. 2013 Sep;39(4):237-43. doi: 10.1016/j.encep.2013.02.004. Epub 2013 Jun 6.
The return of restraint in psychiatry raises many ethical issues for caregivers. However their experience is little explored in literature.
Our objective was to study the feelings of caregivers facing restraint with regard to an ethical perspective and to identify areas for improvement.
Between November 2011 and February 2012 a descriptive cross-sectional epidemiological study was performed in two psychiatric emergency services and two closed units in which doctors and nurses were individually interviewed using semi-structured questionnaires. Five topics were explored: indications and contexts, impact on the patient, caregiver-patient relationship, perspective on the practice and feelings of caregivers on which we insist particularly. Results were presented in tables with percentages and possibly diagrams. The notable responses of caregivers were also cited.
Twenty nurses and nine psychiatrists, mostly female, were recruited. They all had participated in experiments of restraint. The self-aggressiveness, the aggressiveness against other persons and agitation were the most frequent indications. In the patients, caregivers identified misunderstanding (79.3%) and anger (75.9%). The majority of nurses (75%) felt that there was an improvement in the caregiver-patient relationship after the episode of restraint compared to what it had been in the moments preceding this measure. The emotional experience of caregivers was rich, intense and predominantly negative type of frustration (35% of nurses; 66.7% of doctors), anger (30 and 33.3%) and lack of feeling (35 and 44.4%). The feelings of doctors and nurses were not completely similar. For caregivers it was "a difficult but necessary experience" (82.75%), "an act of care and safety" (68.9%). All psychiatrists and almost half of the nurses (45%) said they did not feel the same when they used seclusion. In their opinion, seclusion entailed a less painful experience because of its therapeutic properties. More than half of the caregivers thought that there were alternatives to restraint: the strengthening of containing function in the hours before the use of restraint; the use of seclusion at the time of the decision to restrain. They identified contexts (80%) encouraging the use of restraints, not only related to the patient, the lack of resources but also institutional contexts, in particular conflicts or divisions in the health care team.
The misunderstanding of the patient led us to wonder about the quality of the information he/she received: it was sometimes too formal and did not take into account the uniqueness of the patient. The frustration of caregivers could concern the lack of resources but also be directed towards a patient or caregiver. In addition, there were often cleavages between doctors and nurses that stemmed from a misunderstanding, also with rivalries and power struggles. From the literature and caregivers' reflections we identified three prospects to reduce the use of restraint and modify feelings of caregivers: 1) develop better crisis management upstream through increasing resources and improving training; 2) promote patients support in using ethical principles of autonomy and beneficence by showing them solicitude, inviting them to tell themselves and helping them to regain their own experience; 3) develop an afterthought in setting up institutional reflection time by restoring a central role in clinical team meetings in psychiatry, possibly supplemented by supervision, but also through regional ethical spaces.
In our investigation, we found that caregivers had a predominantly negative experience with frustration, anger and a lack of feeling. Among caregivers we also identified awareness of ethical issues that may be for the first time for a change.
精神病学中约束措施的回归给护理人员带来了许多伦理问题。然而,他们的经历在文献中鲜有探讨。
我们的目的是从伦理角度研究护理人员面对约束措施时的感受,并确定改进的领域。
2011年11月至2012年2月期间,在两个精神科急诊服务部门和两个封闭病房进行了一项描述性横断面流行病学研究,使用半结构化问卷对医生和护士进行单独访谈。探讨了五个主题:适应症和背景、对患者的影响、护理人员与患者的关系、对该做法的看法以及护理人员的感受(我们特别强调这一点)。结果以表格形式呈现,包含百分比,可能还会有图表。还引用了护理人员的显著回应。
招募了20名护士和9名精神科医生,大多数为女性。他们都参与过约束措施的实施。自我攻击性、对他人的攻击性和躁动是最常见的适应症。护理人员在患者身上发现了误解(79.3%)和愤怒(75.9%)。大多数护士(75%)认为,与采取约束措施之前相比,约束事件后护理人员与患者的关系有所改善。护理人员的情感体验丰富、强烈,主要是负面类型的挫败感(35%的护士;66.7%的医生)、愤怒(30%和33.3%)和情感缺失(35%和44.4%)。医生和护士的感受并不完全相同。对护理人员来说,这是“一次艰难但必要的经历”(82.75%),“一种关怀和安全的行为”(68.9%)。所有精神科医生和几乎一半的护士(45%)表示,他们在使用隔离措施时感觉不一样。在他们看来,由于隔离措施的治疗特性,其带来的痛苦较小。超过一半的护理人员认为存在替代约束措施的方法:在使用约束措施前的几个小时加强控制功能;在决定约束时使用隔离措施。他们确定了鼓励使用约束措施的背景(80%),不仅与患者、资源匮乏有关,还与机构背景有关,特别是医疗团队中的冲突或分歧。
患者的误解让我们思考他/她所获得信息的质量:有时信息过于形式化,没有考虑到患者的独特性。护理人员的挫败感可能与资源匮乏有关,但也可能指向患者或护理人员。此外,医生和护士之间常常存在分歧,这源于误解,也存在竞争和权力斗争。从文献和护理人员的反思中,我们确定了减少约束措施使用并改变护理人员感受的三个前景:1)通过增加资源和改进培训,在前期更好地进行危机管理;2)通过表现出关怀、邀请他们倾诉并帮助他们恢复自我体验,在运用自主和行善的伦理原则方面促进对患者的支持;3)通过在精神病学临床团队会议中恢复核心作用(可能辅以监督),也通过区域伦理空间,在设立机构反思时间方面进行事后思考。
在我们的调查中,我们发现护理人员的经历主要是负面的,有挫败感、愤怒和情感缺失。在护理人员中,我们还首次发现了对伦理问题的认识可能会有所改变。