Department of Psychology and Cognitive Sciences, University of Trento, Rovereto, TN, Italy.
Prog Brain Res. 2013;202:173-85. doi: 10.1016/B978-0-444-62604-2.00010-1.
Public goods (e.g., parks) and welfare services (e.g., garbage disposal and transportation policies) are extremely important for the citizens' well-being but in the complex modern societies their influence and effectiveness are affected by the citizens' support. For this reason, it is crucial to understand which are the factors that influence the citizens' perception of the benefits, costs, and risks associated to public goods and welfare services. In this chapter, we describe some psychological variables that are relevant for the evaluation process of the public goods, but that are not considered by the standard economic models. At the same time, we show that some variables of central importance for the economic models do not significantly affect the citizens' evaluations. Finally, we discuss the concept of Nudge, a policy-making approach that suggests the use of psychological mechanisms to increase the citizens' support to public provision of welfare services.
公共物品(如公园)和福利服务(如垃圾处理和交通政策)对公民的福祉极为重要,但在复杂的现代社会中,其影响和效果受到公民支持的影响。因此,了解影响公民对公共物品和福利服务相关利益、成本和风险的看法的因素至关重要。在本章中,我们描述了一些对公共物品评估过程具有重要意义但未被标准经济模型考虑的心理变量。同时,我们还表明,对于经济模型来说非常重要的一些变量并不会显著影响公民的评估。最后,我们讨论了“推动”的概念,这是一种政策制定方法,建议利用心理机制来增加公民对福利服务公共供给的支持。