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企业管理工具精益六西格玛和项目管理知识体系在制定研究管理计划中的应用。

Application of the enterprise management tools Lean Six Sigma and PMBOK in developing a program of research management.

作者信息

Hors Cora, Goldberg Anna Carla, Almeida Ederson Haroldo Pereira de, Babio Júnior Fernando Galan, Rizzo Luiz Vicente

机构信息

Hospital Israelita Albert Einstein, São Paulo, SP, Brazil.

出版信息

Einstein (Sao Paulo). 2012 Oct-Dec;10(4):480-90. doi: 10.1590/s1679-45082012000400015.

DOI:10.1590/s1679-45082012000400015
PMID:23386090
Abstract

OBJECTIVE

Introduce a program for the management of scientific research in a General Hospital employing the business management tools Lean Six Sigma and PMBOK for project management in this area.

METHODS

The Lean Six Sigma methodology was used to improve the management of the institution's scientific research through a specific tool (DMAIC) for identification, implementation and posterior analysis based on PMBOK practices of the solutions found.

RESULTS

We present our solutions for the management of institutional research projects at the Sociedade Beneficente Israelita Brasileira Albert Einstein. The solutions were classified into four headings: people, processes, systems and organizational culture. A preliminary analysis of these solutions showed them to be completely or partially compliant to the processes described in the PMBOK Guide.

CONCLUSION

In this post facto study, we verified that the solutions drawn from a project using Lean Six Sigma methodology and based on PMBOK enabled the improvement of our processes dealing with the management of scientific research carried out in the institution and constitutes a model to contribute to the search of innovative science management solutions by other institutions dealing with scientific research in Brazil.

摘要

目的

介绍一家综合医院运用精益六西格玛和项目管理知识体系(PMBOK)等商业管理工具进行科研管理的方案。

方法

采用精益六西格玛方法,通过特定工具(DMAIC)改进机构科研管理,该工具基于所找到解决方案的PMBOK实践进行识别、实施及后续分析。

结果

我们展示了巴西阿尔伯特·爱因斯坦以色列慈善协会机构科研项目管理的解决方案。这些解决方案分为四个类别:人员、流程、系统和组织文化。对这些解决方案的初步分析表明,它们完全或部分符合PMBOK指南中描述的流程。

结论

在这项事后研究中,我们证实,采用精益六西格玛方法并基于PMBOK的项目所产生的解决方案,能够改进我们机构科研管理流程,并且为巴西其他从事科研的机构寻求创新科研管理解决方案提供了一个范例。

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