护理人员离职成本的文献回顾。
A literature review of nursing turnover costs.
机构信息
School of Nursing, University of North Carolina at Chapel Hill, Chapel Hill, NC 27599-7460, USA.
出版信息
J Nurs Manag. 2013 Apr;21(3):405-18. doi: 10.1111/j.1365-2834.2012.01411.x. Epub 2012 Jun 19.
AIM
To report the findings of a literature review of studies examining nursing staff turnover costs published between 1990 and 2010.
BACKGROUND
Nurse turnover is a global concern that is both costly for health-care organizations and, in the context of the work environment, affects quality and safety.
EVALUATION
We reviewed past literature and describe the conceptualization of nurse turnover, evaluate the methodologies and calculation of costs, identify the reported range of turnover costs and provide suggestions for future study.
KEY ISSUES
We report inconsistencies in past studies in terms of the conceptualization and measurement of nurse turnover and turnover rates, the methodologies for gathering data and the data sources used, the approaches for calculating turnover costs and the resulting nursing staff turnover costs estimated.
CONCLUSION
Past studies reached different conclusions about nurse turnover. We still need to explore the actual costs and benefits of nurse turnover and retention.
IMPLICATIONS FOR NURSING MANAGEMENT
This study should be helpful for nurse executives as they build a business case to address nurse turnover in their organizations, and for policy-makers as they develop policies about turnover.
目的
报告 1990 年至 2010 年期间发表的关于研究护理人员离职成本的文献综述结果。
背景
护士离职是全球关注的问题，不仅对医疗保健组织造成成本负担，而且在工作环境方面，还会影响到质量和安全。
评估
我们回顾了过去的文献，并描述了护士离职的概念化，评估了成本计算的方法和计算方法，确定了报告的离职成本范围，并为未来的研究提供了建议。
关键问题
我们报告了过去研究中在护士离职和离职率的概念化和衡量、数据收集方法和使用的数据来源、离职成本计算方法以及估计的护理人员离职成本方面存在的不一致。
结论
过去的研究对护士离职得出了不同的结论。我们仍需要探讨护士离职和留任的实际成本和收益。
对护理管理的意义
本研究对于护理管理人员在其组织中解决护士离职问题以及政策制定者制定有关离职的政策时，应有所帮助。
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