AMCP's Framework for Quality Drug Therapy.

OBJECTIVE

To describe AMCP's Framework for Quality Drug Therapy.

SUMMARY

AMCP's Framework for Quality Drug Therapy was designed by a consortium of pharmacists and pharmacy organizations. It was built on customer assumptions and expectations, and it defined "customer" broadly. The document includes background information, a description of the process used, a list of customers' expectations, and a self-assessment grid. It can be applied in part or in its entirety in a wide variety of pharmacy settings.

CONCLUSION

The scope of AMCP's Framework is unprecedented-it can help bridge the gap between the status quo and the ideal in drug therapy. The Framework is available at no charge from AMCP.