Jessee W F
Salud Publica Mex. 1990 Mar-Apr;32(2):131-7.
The internal quality assessment and assurance activities in U.S. hospitals can be described in terms of four specific programs: quality assurance, utilization review, risk management, and patient/guest relations. Quality assurance also depends on a strict control of licensing for the health professions, with state and federal involvement, and on a robust malpractice complaint system.
质量保证、利用审查、风险管理以及患者/宾客关系。质量保证还依赖于在州和联邦的参与下对卫生专业人员执照的严格管控，以及一个健全的医疗事故投诉系统。
