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[医疗旅游与旅行——一种跨学科方法]

[Medical tourism and travel - an interdisciplinary approach].

作者信息

Freyer W, Kim B-S

机构信息

Lehrstuhl für Tourismuswirtschaft, TU Dresden; International Scholar Kyung Hee University, Seoul, Südkorea.

College of Hotel & Tourism Management, Kyung Hee University, Seoul, Südkorea.

出版信息

Gesundheitswesen. 2014 Jan;76(1):65-8. doi: 10.1055/s-0033-1343439. Epub 2013 Jun 5.

Abstract

BACKGROUND

Medical tourism (or medical travel, international patient service, cross-border or global health care) is a new current phenomenon with increasing relevance for the two disciplines of medicine and tourism. Both sides hope to improve their reputation and image, as well as to increase their revenues and rate of employment; furthermore, they want to provide better care and service for patients and tourists: Medical tourism can close the gap of the health care system at home, providing better quality, quicker access and cheaper procedures abroad, also with treatments, not - legally - available in the sending country. For the tourism sector it broadens the variety of tourism products and supply of the host country and combines medical treatments and recovery with an attractive stay in a tourism destination for patients and their companions. But in spite of all popularity of this new type of tourism and treatment, there is quite a lack of theory and academic analysis.

METHODS

This article outlines the status quo of scientific research both from a medical and tourism point of view. This interdisciplinary method of approach is based mainly on a state-of-the art review of the current literature.

CONCLUSIONS

There is a great need for more scientific research in the field of medical tourism, based on the common knowledge of both disciplines tourism and medicine. First there is neither an internationally agreed definition nor a common methodology for data collection. So the real impact of touristic and medical services both for the source and for the receiving countries is un-known and imprecise. Second the internal processes of the health system have to be adapted to the needs of international patients, e. g., medical fee schedule, billing, language, inter-cultural qualifications of the staff. Moreover the whole service chain has to be taken into account, especially the pre- and post-processes, which mostly start or end abroad. Here quality standards as well as accreditations are current issues. Furthermore, several sociocultural impacts need to be analysed, such as making health care less affordable for local patients and/or moral and ethical concerns about certain treatment methods. Another area concerns the legal questions of risk, liability and malpractice.

摘要

背景

医疗旅游(或医疗旅行、国际患者服务、跨境或全球医疗保健)是一种新出现的现象,对医学和旅游这两个学科的重要性日益增加。双方都希望提升自身声誉和形象,增加收入和就业率;此外,他们还想为患者和游客提供更好的护理和服务:医疗旅游可以弥补国内医疗保健系统的差距,在国外提供质量更高、获取更便捷且费用更低的医疗程序,甚至包括在本国无法合法进行的治疗。对于旅游业而言,它拓宽了东道国旅游产品的种类和供给,将医疗治疗与康复和患者及其陪同人员在旅游目的地的惬意停留相结合。但尽管这种新型旅游和治疗方式广受欢迎,却相当缺乏理论和学术分析。

方法

本文从医学和旅游两个角度概述了科研现状。这种跨学科的研究方法主要基于对当前文献的最新综述。

结论

基于旅游和医学这两个学科的共同知识,医疗旅游领域非常需要更多的科学研究。首先,既没有国际公认的定义,也没有通用的数据收集方法。因此,旅游和医疗服务对来源国和接待国的实际影响尚不清楚且不准确。其次,卫生系统的内部流程必须适应国际患者的需求,例如医疗收费标准、计费、语言、工作人员的跨文化资质。此外,必须考虑整个服务链,尤其是主要在国外开始或结束的前期和后期流程。这里质量标准以及认证是当前的问题。此外,还需要分析一些社会文化影响,例如使当地患者难以负担医疗保健费用和/或对某些治疗方法的道德伦理担忧。另一个领域涉及风险、责任和医疗事故的法律问题。

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