Banning Maggi, Gumley Virginia
Brunel University, Uxbridge, Middlesex, UB8 3PH, UK,
J Cancer Educ. 2013 Dec;28(4):656-61. doi: 10.1007/s13187-013-0526-5.
Caring is a complex phenomenon. Nurses aim to relieve patient suffering, acknowledge subjective experiences, display empathy but also manage emotions related to care provision. This study explored nurses' perceptions, experiences and emotions related to caring for cancer patients. This qualitative study used semi-structured interviews to explore the emotions management of 32 nurses working in a cancer hospital in Pakistan. Data saturation occurred after 20 interviews. Three themes emerged from the data related to caring, acknowledgement of patients' feelings, professional behaviour, patient involvement and emotional control. Some nurses repressed their emotions and feelings over patients who had difficulties sustaining hope. In such cases nurses require supportive networks to assist their emotions management and intra-personal skills. Educational support is needed to help nurses express their views in relation to emotional contagion, significance of repressed emotions and to identify supportive ways to assist nurses to communicate their experiences.
关怀是一种复杂的现象。护士旨在减轻患者的痛苦，承认其主观体验，表现出同理心，同时还要管理与护理工作相关的情绪。本研究探讨了护士在护理癌症患者方面的认知、经历和情绪。这项定性研究采用半结构式访谈，以探究巴基斯坦一家癌症医院32名护士的情绪管理情况。20次访谈后数据达到饱和。数据中出现了与关怀、对患者感受的认知、职业行为、患者参与和情绪控制相关的三个主题。一些护士对那些难以维持希望的患者压抑自己的情绪和感受。在这种情况下，护士需要支持网络来协助他们进行情绪管理和提升人际技能。需要教育支持来帮助护士表达他们对情绪感染、压抑情绪的重要性的看法，并找到支持性的方式来帮助护士交流他们的经历。
