Eklund Ann-Marie
Centre for Language Technology, Department of Swedish, University of Gothenburg, Sweden.
Stud Health Technol Inform. 2013;192:1079.
Today the first point of contact between a patient and health care is often an internet health portal - not a human. There is also a trend towards increased use of mobile devices for internet searching. We present a study of the use of mobile vs non-mobile devices when accessing the main Swedish official health portal. Our findings indicate that there is a difference in not only when people search for health information, but also the type of information searched for using different devices. We conclude that further analysis is needed to understand these differences, and consequently that the same portal solution may not suit both mobile and non-mobile health information seekers.
如今,患者与医疗保健之间的首次接触点往往是互联网健康门户网站,而非医务人员。使用移动设备进行互联网搜索的趋势也在增加。我们展示了一项关于在访问瑞典主要官方健康门户网站时使用移动设备与非移动设备情况的研究。我们的研究结果表明,不仅人们搜索健康信息的时间存在差异,而且使用不同设备搜索的信息类型也有所不同。我们得出结论,需要进一步分析以了解这些差异,因此相同的门户网站解决方案可能并不适合移动和非移动健康信息搜索者。