Price Bob
Open University.
Nurs Manag (Harrow). 2013 Jul;20(4):28-35. doi: 10.7748/nm2013.07.20.4.28.e1081.
Nurse managers face the challenges of how best to improve healthcare services in ways that can be evaluated readily by patients and that engage nurses. They also need to demonstrate how staff resource has been successfully deployed. This article ventures that a better understanding of 'nous' - the organisational ability of nurses to combine skills to clear purpose and patient benefit - may assist nurse managers to achieve these aims. It explores what staff nous consists of and examines critically more traditional modes of thinking about staff as intellectual capital. The reader is shown how staff nous might feature in new patient evaluations of care, nursing staff appraisals and the design of care initiatives.
护士管理者面临着如何以患者能够轻易评估且能让护士积极参与的方式，来最好地改善医疗服务的挑战。他们还需要展示员工资源是如何成功调配的。本文大胆提出，更好地理解“智慧”——护士将技能结合以明确目标并使患者受益的组织能力——可能有助于护士管理者实现这些目标。文章探讨了员工智慧的构成要素，并批判性地审视了将员工视为智力资本的更传统思维模式。向读者展示了员工智慧在新的患者护理评估、护理人员评估以及护理举措设计中可能发挥的作用。
