Griffith Andrew S, Abratt Russell
Department of Accounting, Hagan School of Business, Iona College, New Rochelle, New York 10801, USA.
Health Mark Q. 2013;30(3):221-34. doi: 10.1080/07359683.2013.814492.
This article explains how a consumer's level of trust and commitment to his or her dental service provider factors into the relationship between the consumer and the dental professional. Very little research has been done that describes the complexity of this relationship. This article documents the complexity of and influences on that relationship by providing an interaction model of this relationship.
本文解释了消费者对其牙科服务提供者的信任和承诺程度如何影响消费者与牙科专业人员之间的关系。目前很少有研究描述这种关系的复杂性。本文通过提供这种关系的互动模型，记录了这种关系的复杂性及其影响因素。
