Department of Oral Public Health, Faculty of Odontology, Malmö University , Sweden.
Acta Odontol Scand. 2013 Nov;71(6):1443-52. doi: 10.3109/00016357.2013.767933. Epub 2013 Aug 26.
In Sweden and Denmark, clinical dentistry is changing and public dentistry is in transition towards more market orientation. Dentists' overall job satisfaction is important for how public dentistry can fulfil the new expectations from patients, the public and politicians.
The aim of this study was to investigate what organizational factors were important for publicly employed salaried dentists' overall job satisfaction.
A random sample of active, general dental practitioners (private and publicly employed) was selected in Denmark and in Sweden, and they received a postal questionnaire. The number of questionnaires was 1835 and the response rate was 68% (n = 1226). This study analysed only the publicly employed dentists. The sampling frame for the Swedish dentists was 431, response rate 68.9% (n = 297) and for the Danish ones 194, response rate 81.9% (n = 159). Multivariate regression was used with overall job satisfaction as a dependent variable.
Common organizational variables were important. The used model explained between 32% (Sweden) and 39% (Denmark) of the variance in overall job satisfaction. The only significant individual factor was less job satisfaction for Swedish dentists born outside Sweden. An organizational climate characterized by a focus on professional values was associated with job satisfaction in both countries. Among the Swedish dentists, number of colleagues and degree of influence were also important and among the Danish ones sufficient time for patients.
Organizational factors had an impact on salaried publicly employed dentists' overall job satisfaction in both countries. The findings may have implications for other Human Service Organizations with employed professionals.
在瑞典和丹麦，临床牙科正在发生变化，公共牙科也在向更加市场化的方向转变。牙医的整体工作满意度对于公共牙科如何满足患者、公众和政治家的新期望至关重要。
本研究旨在探讨哪些组织因素对受雇于公共部门的领薪牙医的整体工作满意度有重要影响。
在丹麦和瑞典，随机抽取了在职的普通牙科医生（私人和受雇于公共部门的牙医）作为样本，并向他们发送了一份邮寄问卷。共发出了 1835 份问卷，回复率为 68%（n=1226）。本研究仅分析了受雇于公共部门的牙医。瑞典牙医的抽样框为 431 人，回复率为 68.9%（n=297），丹麦牙医的抽样框为 194 人，回复率为 81.9%（n=159）。采用多元回归分析，以整体工作满意度为因变量。
常见的组织变量很重要。所使用的模型解释了瑞典（32%）和丹麦（39%）牙医整体工作满意度差异的 32%到 39%。唯一显著的个体因素是在瑞典出生的牙医对工作的满意度较低。一个以专业价值观为重点的组织氛围与两国的工作满意度相关。在瑞典牙医中，同事人数和影响力程度也很重要，而在丹麦牙医中，为患者提供充足的时间也很重要。
组织因素对两国受雇于公共部门的领薪牙医的整体工作满意度有影响。这些发现可能对其他有雇佣专业人员的人本服务组织有启示。
