Slayton Val
J Med Pract Manage. 2013 Sep-Oct;29(2):121-3.
As healthcare delivery continues to evolve at a rapid pace, practices need to consider redesign approaches to stay ahead of the pack. From national policy and private payer initiatives to societal macro trends and the growing use of mobile technologies, delivering value, understanding customer needs, and assessing satisfaction are important elements to achieve and maintain success. This article discusses 10 practice redesign approaches.
随着医疗服务的快速持续发展，医疗机构需要考虑重新设计方法以领先同行。从国家政策、私人支付方倡议到社会宏观趋势以及移动技术的日益普及，提供价值、理解客户需求和评估满意度是实现并保持成功的重要因素。本文讨论了10种重新设计医疗机构的方法。
