Kung Ying Mai, Oh Sanghee
Author Affiliations: College of Nursing (Dr Kung), College of Communication and Information (Dr Oh), Florida State University, Tallahassee.
Comput Inform Nurs. 2014 Feb;32(2):64-72; quiz 73-4. doi: 10.1097/CIN.0000000000000033.
Social media are changing the ways people communicate and influencing their approaches to meeting their healthcare needs. The Institute of Medicine recommends utilization of information technologies to improve the delivery of patient-centered care. Little is known about how nurses have adopted the use of social media, however. The researchers conducted an online survey to provide a preliminary review of the characteristics of nurses who do and do not use social media. Also, nurses' preferences for using six different types of social media were analyzed and reported. Nurses from 43 states participated in this study, and the sample represented mostly advanced practice nurses who utilized the Internet regularly and confidently. About 94% of the participants indicated that they use social media, whereas fewer than 1% of the participants reported that they do not know how to use social media. Among those who use social media, social networking sites (90.33%) and podcasts (76.24%) were the most popular, followed by social question and asking sites (37.86%), blogs (31.85%), Twitter (19.06%), and SlideShare (9.92%). Social media can be a powerful tool to reach an intended audience quickly and globally. More research is needed to understand how nurses utilize social media to improve the delivery of patient-centered care.
社交媒体正在改变人们的沟通方式,并影响他们满足医疗保健需求的途径。美国国家医学院建议利用信息技术来改善以患者为中心的医疗服务。然而,对于护士如何采用社交媒体的情况却知之甚少。研究人员进行了一项在线调查,以初步审视使用和不使用社交媒体的护士的特征。此外,还分析并报告了护士对六种不同类型社交媒体的使用偏好。来自43个州的护士参与了这项研究,样本主要代表了经常且自信地使用互联网的高级执业护士。约94%的参与者表示他们使用社交媒体,而不到1%的参与者称他们不知道如何使用社交媒体。在使用社交媒体的人中,社交网站(90.33%)和播客(76.24%)最受欢迎,其次是社交问答网站(37.86%)、博客(31.85%)、推特(19.06%)和幻灯片分享网站(9.92%)。社交媒体可以成为迅速在全球范围内触及目标受众的强大工具。需要开展更多研究来了解护士如何利用社交媒体改善以患者为中心的医疗服务。