Smajdor Anna
University of East Anglia.
Nurs Times. 2013;109(49-50):18-9.
A lack of compassion is often seen as the root of problems within the NHS. However, this assumption is open to question. It is not always clear what is meant by compassion, and it is not evident that compassion is the best way of motivating healthcare workers. Addressing organisational issues by attempting to enhance compassion may therefore mask the real cause of the problems the NHS currently faces.
缺乏同情心常常被视为英国国民医疗服务体系（NHS）内部问题的根源。然而，这一假设值得质疑。同情心的含义并不总是清晰明确的，而且同情心是否是激励医护人员的最佳方式也并不明显。因此，试图通过增强同情心来解决组织问题可能会掩盖NHS目前所面临问题的真正原因。
