Emelumadu Obiageli F, Onyeonoro Ugochukwu Uchenna, Ukegbu Andrew Ugwunna, Ezeama Nkiru N, Ifeadike Chigozie Ozoemena, Okezie Obasi Kanu
Department of Community Medicine, Nnamdi Azikiwe University, Nnewi, Nigeria.
Department of Community Medicine, Federal Medical Center, Umuahia, Abia State, Nigeria.
Niger Med J. 2014 Mar;55(2):148-55. doi: 10.4103/0300-1652.129653.
BACKGROUND: This is a cross-sectional descriptive study aimed at assessing antenatal care service attendees' perception of quality of maternal healthcare (MHC) services in Anambra State, southeast Nigeria. MATERIALS AND METHODS: A total of 310 pregnant women utilising antenatal care (ANC) services in three purposively selected primary health centres (PHCs) in rural communities in Anambra State were studied. Reponses were elicited from the participants selected consecutively over a 4-month period, using a pre-tested, semi-structured interviewer-administered questionnaire on socio-demographic characteristics, utilisation and perception of MHC services. Data collected were analysed using SPSS version 17. RESULTS: Findings showed that utilisation of facility for both antenatal (97.0%; 95% CI, 94.4-98.4%) and natal services (92.7%; 95% CI 89.2-95.2%) were quite high. Generally, most of the women were satisfied with MHC services (89.7%). Most of them were satisfied with the staff attitude (85.1%), waiting time (84.1%) and cost of services (79.5%). Being ≥30 years (X (2) = 4.61, P = 0.032), married (X (2) = 9.70, P = 0.008) and multiparous (X (2) = 9.14, P = 0.028), as well as utilisation of formal health facility for antenatal (X (2) = 26.94, P = 0.000) and natal (X (2) = 33.42, P = 0.000) services were associated with satisfaction with maternal health services. CONCLUSIONS: The study showed high level of satisfaction with quality of maternal health services among antenatal attendees and highlights the need to strengthen interventions that increase uptake of formal MHC services.
背景:这是一项横断面描述性研究,旨在评估尼日利亚东南部阿南布拉州接受产前护理服务者对孕产妇保健(MHC)服务质量的看法。 材料与方法:对阿南布拉州农村社区三个经过有目的选择的初级卫生保健中心(PHC)中总共310名使用产前护理(ANC)服务的孕妇进行了研究。在4个月的时间里,连续选取参与者,使用一份经过预测试的、由访谈员管理的半结构化问卷,询问其社会人口学特征、MHC服务的使用情况和看法。收集的数据使用SPSS 17版进行分析。 结果:结果显示,产前(97.0%;95%可信区间,94.4 - 98.4%)和产后服务(92.7%;95%可信区间89.2 - 95.2%)的机构利用率相当高。总体而言,大多数女性对MHC服务感到满意(89.7%)。她们中的大多数对工作人员态度(85.1%)、等待时间(84.1%)和服务费用(79.5%)感到满意。年龄≥30岁(X(2)=4.61,P = 0.032)、已婚(X(2)=9.70,P = 0.008)、经产妇(X(2)=9.14,P = 0.028),以及使用正规卫生机构进行产前(X(2)=26.94,P = 0.000)和产后(X(2)=33.42,P = 0.000)服务与对孕产妇保健服务的满意度相关。 结论:该研究表明产前护理服务者对孕产妇保健服务质量的满意度较高,并强调需要加强干预措施以提高对正规MHC服务的利用率。
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