Matusitz Jonathan, Spear Jennifer
a Nicholson School of Communication, University of Central Florida , Orlando , Florida , USA.
Soc Work Public Health. 2014;29(3):252-66. doi: 10.1080/19371918.2013.776416.
This article examines, in detail, the quality of doctor-patient interaction. Doctor-patient communication is such a powerful indicator of health care quality that it can determine patients' self-management behavior and health outcomes. The medical visit (i.e., the medical encounter) plays a pivotal role in the health care process. In fact, doctor-patient communication is one of the most essential dynamics in health care, affecting the course of patient care and patient compliance with recommendations for care. Unlike many other analyses (that often look at only one or two specific aspects of doctor-patient relationships), this analysis is more encompassing; it looks at doctor-patient communication from multiple perspectives.
本文详细探讨了医患互动的质量。医患沟通是医疗质量的一个有力指标,它能够决定患者的自我管理行为和健康状况。就诊(即医疗接触)在医疗过程中起着关键作用。事实上,医患沟通是医疗中最基本的动态因素之一,影响着患者护理的进程以及患者对护理建议的依从性。与许多其他分析(往往只关注医患关系的一两个特定方面)不同,本分析更具综合性;它从多个角度审视医患沟通。