Head Nurse Ylä-Savo SOTE Joint Municipal Authority, Iisalmi, Finland; Department of Nursing Science, University of Eastern Finland, Kuopio Campus, P.O. Box 1627, 70211, Kuopio, Finland.
Res Nurs Health. 2014 Jun;37(3):194-203. doi: 10.1002/nur.21589. Epub 2014 Feb 20.
We examined patients' experiences of patient safety and participation in promoting safe care during their most recent care period. A survey of patients (N = 175) revealed that treatment, medication, and device safety were mostly experienced as very good or excellent, but responses varied by age and experience. Patients ages 66-75 were most critical of treatment and medication safety. Device safety was rated the worst aspect of safety. Twenty percent of respondents had experienced errors at some time during their care. Patients who had experienced errors and those who were treated at inpatient wards versus a day surgery unit were most critical towards patient participation. Open and transparent error management involving patients is needed to promote treatment, medication, and especially device safety.
我们调查了患者在最近的护理期间对患者安全和参与促进安全护理的体验。对 175 名患者的调查显示，治疗、用药和设备安全大多被评为非常好或优秀，但不同年龄和经验的患者有不同的反应。66-75 岁的患者对治疗和用药安全最为挑剔。设备安全被评为安全方面最差的环节。20%的受访者在护理过程中的某个时间经历过差错。经历过差错的患者和在住院病房接受治疗的患者比在日间手术病房接受治疗的患者对患者参与度的评价更为苛刻。需要采取公开透明的患者参与式差错管理，以促进治疗、用药，特别是设备安全。
