Flink Rebecca
Healthc Financ Manage. 2014 Jun;68(6):116-22.
Operational prototyping is a disciplined approach to developing best practices that enable an organization to enhance value through improved quality of care and reduced costs. The aim of operational prototyping is to fine-tune performance to the level of best practices by considering every element involved in a care process, including the design of the facilities required to support the process. The broad goal of this approach is to be able to standardize and replicate the identified best practices in every location across a health system.