Han Helen Guohong, Bai Yuntao
Department of Management, Williamson College of Business Administration, Youngstown State University, Youngstown, OH, USA.
J Nurs Manag. 2014 Sep;22(6):743-50. doi: 10.1111/jonm.12009. Epub 2012 Nov 5.
This study examined how leader-member exchange differentiation could affect nurses' perception of organisational justice as well as the moderating effect of task interdependence on this link.
Teams are essential to the health-care industry. However, the perception of injustice may lead to a high level of nurse turnover.
Data was collected from 187 nurses distributed in eight units in a mid-western hospital in the USA. Hierarchical linear modeling was used to analyze the cross-level interaction of leader-member exchange variability and task interdependence on individual-level perceptions of justice.
Leader-member exchange variability was significantly related to distributive justice and interactional justice but not significantly related to procedural justice. The interaction term was significantly related to interpersonal justice, but not to procedural justice or distributive justice.
This study showed that if leaders demonstrated a variation in treatment of different subordinates, nurses could perceive this as unfair regarding distribution and interaction; when the group was highly task interdependent, this kind of perception of 'unfairness,' particularly regarding interpersonal treatment, became even more salient.
Preferential and inconsistent treatment by them within the work group could introduce nurses' perceptions of unfair treatment. It is of crucial importance to provide training for supervisors on how to display relatively consistent behaviour towards nurses, particularly when the teams are highly task interdependent.
本研究探讨领导成员交换差异化如何影响护士对组织公正的认知,以及任务相互依赖对这种关系的调节作用。
团队对医疗行业至关重要。然而,不公正的认知可能导致护士的高离职率。
数据收集自美国中西部一家医院八个科室的187名护士。采用分层线性模型分析领导成员交换变异性与任务相互依赖对个体公正认知的跨层次交互作用。
领导成员交换变异性与分配公正和互动公正显著相关,但与程序公正无显著相关。交互项与人际公正显著相关,但与程序公正或分配公正无关。
本研究表明,如果领导者对不同下属的待遇存在差异,护士会认为在分配和互动方面存在不公平;当团队任务高度相互依赖时,这种“不公平”的认知,尤其是在人际对待方面,会变得更加突出。
他们在工作团队中给予的优惠和不一致的待遇可能会让护士产生不公平待遇的认知。为管理者提供培训,使其对护士表现出相对一致的行为,这至关重要,尤其是当团队任务高度相互依赖时。