针对原住民初级医疗保健的经纪模式的经验与观点。
Experiences and views of a brokerage model for primary care for Aboriginal people.
作者信息
Dennis Sarah, Hasan Iqbal, Jackson Pulver Lisa, Wilson Ian, Zwar Nicholas
机构信息
Centre for Primary Health Care and Equity, UNSW Australia, Sydney, NSW 2052, Australia. Email:.
School of Public Health and Community Medicine, UNSW Australia, Sydney, NSW 2052, Australia. Email.
出版信息
Aust Health Rev. 2015 Feb;39(1):26-32. doi: 10.1071/AH13205.
OBJECTIVE
A mixed methods study was conducted to determine the views of Aboriginal people on their experiences of a brokerage model for access to community-based health services in an urban setting.
METHODS
A broad range of approaches, using surveys, semi-structured interviews and community forums with Aboriginal people were used to find out people's views and experiences of using the brokerage service.
RESULTS
Of the 1304 people invited to participate, only 127 people provided feedback on the brokerage service model for Aboriginal people. Of these, 120 people identified as being Aboriginal. Participants said that the service helped them to navigate the system and access health care. Participants felt that the health professionals involved with the service were respectful of their needs. The service was not able to improve access to dental care.
CONCLUSIONS
The brokerage model implemented in this area appears to have been well received and is supporting urban Aboriginal people to access some of the health care needed.
目的
开展一项混合方法研究，以确定原住民对其在城市环境中通过中介模式获得社区卫生服务经历的看法。
方法
采用了广泛的方法，通过对原住民进行调查、半结构化访谈和社区论坛，来了解人们对使用中介服务的看法和经历。
结果
在受邀参与的1304人中，只有127人对原住民中介服务模式提供了反馈。其中，120人确定为原住民。参与者表示，该服务帮助他们在系统中顺利就医并获得医疗保健。参与者认为参与该服务的卫生专业人员尊重他们的需求。该服务未能改善牙科护理的可及性。
结论
该地区实施的中介模式似乎受到了好评，并正在帮助城市原住民获得一些所需的医疗保健服务。
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