Toh Li Shean, Lai Pauline Siew Mei, Wu David Bin-Chia, Wong Kok Thong, Low Bee Yean, Tan Alexander Tong Boon, Anderson Claire
School of Pharmacy, University of Nottingham, Semenyih, Malaysia.
Department of Primary Care Medicine, University of Malaya Primary Care Research Group, University of Malaya, Kuala Lumpur, Malaysia.
Patient Prefer Adherence. 2014 Sep 30;8:1365-81. doi: 10.2147/PPA.S65718. eCollection 2014.
To develop and validate the English version of the Satisfaction Questionnaire for Osteoporosis Prevention (SQOP) in Malaysia.
The SQOP was modified from the Osteoporosis Patient Satisfaction Questionnaire and developed based on literature review and patient interviews. Face and content validity were established via an expert panel. The SQOP consists of two sections: clinical services and types of counseling. There were 23 items in total, each with a five-point Likert-type response. Satisfaction score was calculated by converting the total score to a percentage. A higher score indicates higher satisfaction. English speaking, non-osteoporotic, postmenopausal women aged ≥50 years were included in the study. Participants were randomized to either the control or intervention group. Intervention participants were provided counseling, whereas control participants received none. Participants answered the SQOP at baseline and 2 weeks later.
A total of 140 participants were recruited (control group: n=70; intervention group: n=70). No significant differences were found in any demographic aspects. Exploratory factor analysis extracted seven domains. Cronbach's α for the domains ranged from 0.531-0.812. All 23 items were highly correlated using Spearman's correlation coefficient 0.469-0.996 (P<0.05), with no significant change in the control group's overall test-retest scores, indicating that the SQOP achieved stable reliability. The intervention group had a higher score than the control group (87.91±5.99 versus 61.87±8.76; P<0.05), indicating that they were more satisfied than control participants. Flesch reading ease was 62.9.
The SQOP was found to be a valid and reliable instrument for assessing patients' satisfaction towards an osteoporosis screening and prevention service in Malaysia.
开发并验证马来西亚版骨质疏松症预防满意度调查问卷（SQOP）的英文版本。
SQOP是在骨质疏松症患者满意度调查问卷的基础上修改而成，基于文献综述和患者访谈进行开发。通过专家小组确定了表面效度和内容效度。SQOP由两个部分组成：临床服务和咨询类型。共有23个项目，每个项目采用五点李克特量表式回答。满意度得分通过将总分转换为百分比来计算。得分越高表明满意度越高。纳入研究的是年龄≥50岁、讲英语、非骨质疏松症的绝经后女性。参与者被随机分为对照组或干预组。干预组参与者接受咨询，而对照组参与者不接受咨询。参与者在基线时和2周后回答SQOP。
共招募了140名参与者（对照组：n = 70；干预组：n = 70）。在任何人口统计学方面均未发现显著差异。探索性因素分析提取了七个领域。各领域的Cronbach's α系数范围为0.531 - 0.812。使用Spearman相关系数0.469 - 0.996（P < 0.05），所有23个项目高度相关，对照组的总体重测分数无显著变化，表明SQOP具有稳定的信度。干预组的得分高于对照组（87.91±5.99对61.87±8.76；P < 0.05），表明他们比对照组参与者更满意。弗莱什易读性为62.9。
发现SQOP是评估马来西亚患者对骨质疏松症筛查和预防服务满意度的有效且可靠的工具。
