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2013年伊朗某医院员工的组织感知公平与组织公民行为之间的关系

Relationship between Organizational Perceived Justice and Organizational Citizenship Behavior among an Iranian Hospital's Employees, 2013.

作者信息

Bahrami Mohammad Amin, Montazeralfaraj Razieh, Gazar Saeed Hashemi, Tafti Arefeh Dehghani

机构信息

Ph.D. in Healthcare Management, Assistant Professor, Healthcare Management Department, Shahid Sadoughi University of Medical Sciences, Yazd, Iran ; Ph.D. in Healthcare Management, Hospital Management Research Center, Shahid Sadoughi Hospital, Yazd, Iran.

Ph.D. in Healthcare Management, Hospital Management Research Center, Shahid Sadoughi Hospital, Yazd, Iran.

出版信息

Electron Physician. 2014 May 10;6(2):838-44. doi: 10.14661/2014.838-844. eCollection 2014 Apr-Jun.

Abstract

BACKGROUND

Organizational citizenship behavior just referred to a set of discretionary workplace behaviors that exceed one's job requirements. The main objective of this study was to determine the relationship between organizational perceived justice and organizational citizenship behavior.

METHODS

This cross-sectional study was done in Shahid Sadoughi Hospital in Yazd, Iran in 2013. A total of 100 hospital employees contributed in the study. The required data was gathered using 2 valid questionnaires, including the Moorman & Niehoff organizational perceived justice questionnaire and the McKinsey organizational citizenship behavior questionnaire. Data were analyzed using SPSS version 16. Descriptive statistics, Chi square, and Pearson's correlation coefficient were used for data analysis.

RESULTS

There was a significant positive relationship between organizational perceived justice and organizational citizenship behavior among the studied hospital's employees (P ≤ 0.05, R = 0.33).

CONCLUSION

This study confirmed that any policy that leads to better organizational justice perception will contribute in better organizational citizenship behavior which will increase the hospital's productivity.

摘要

背景

组织公民行为是指超出工作要求的一系列自主的工作场所行为。本研究的主要目的是确定组织感知公正与组织公民行为之间的关系。

方法

本横断面研究于2013年在伊朗亚兹德的沙希德·萨多吉医院进行。共有100名医院员工参与了该研究。所需数据通过2份有效问卷收集,包括莫尔曼和尼霍夫组织感知公正问卷以及麦肯锡组织公民行为问卷。使用SPSS 16版进行数据分析。描述性统计、卡方检验和皮尔逊相关系数用于数据分析。

结果

在所研究的医院员工中,组织感知公正与组织公民行为之间存在显著的正相关关系(P≤0.05,R = 0.33)。

结论

本研究证实,任何能带来更好的组织公正感的政策都将有助于形成更好的组织公民行为,从而提高医院的生产力。

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