Bhutada Nilesh S, Rollins Brent L
Department of Clinical & Administrative Sciences, California Northstate University, College of Pharmacy, Elk Grove, CA 95757, USA.
Pharmacy Practice, Philadelphia College of Osteopathic Medicine (PCOM) - Georgia Campus, School of Pharmacy, 625 Old Peachtree Rd. NW, Suwanee, GA 30024, USA.
Res Social Adm Pharm. 2015 Nov-Dec;11(6):891-900. doi: 10.1016/j.sapharm.2015.02.003. Epub 2015 Feb 26.
Direct-to-consumer (DTC) advertising is still a controversial topic for pharmaceutical manufacturers' and researchers, and while numerous studies have examined the DTC phenomenon, little research has examined the effect of gender, particularly gender of the endorser and consumer.
The objective of this research was to assess the impact of the endorser (celebrity vs. expert vs. non-celebrity) and gender - both gender of the endorser and gender of the consumer - on consumers' attitudes and behaviors in response to a print disease-specific direct-to-consumer advertisement.
Using Qualtrics consumer panel, data were obtained for 514 US adults (age 18 years and above) who demonstrated at least minimal symptoms of depression and need for monitoring based on the Patient Health Questionnaire (PHQ) score. Data were analyzed using a 3 (Endorser Type: Celebrity/Expert/Non-Celebrity) × 2 (Endorser Gender: Male/Female) × 2 (Consumer Gender: Male/Female) full factorial between subjects multivariate analysis of variance (MANOVA) and necessary univariate analysis.
Only the type of the endorser (celebrity vs. expert vs. non-celebrity) used in the ad had a significant main effect on the dependent variables. Further univariate analyses revealed that, of the several dependent variables, endorser type had a significant influence only on attitude towards the ad, attention paid to the ad, and endorser credibility, with gender being non-significant in all cases.
Expert endorser generated significantly more favorable levels of attitude towards the ad, and endorser credibility compared to the non-celebrity endorser. Celebrity endorser attracted more consumer attention towards the ad and generated favorable endorser credibility perceptions compared to the non-celebrity endorser. However, celebrity and expert endorsers did not significantly differ from each other on the abovementioned ad effectiveness variables. Lastly, endorser gender and consumer gender did not have a significant influence on ad effectiveness.
直接面向消费者(DTC)的广告对于制药厂商和研究人员而言仍是一个有争议的话题,尽管已有大量研究探讨了DTC现象,但很少有研究考察性别因素的影响,尤其是代言人的性别和消费者的性别。
本研究的目的是评估代言人类型(名人、专家、非名人)以及性别——代言人性别和消费者性别——对消费者在回应针对特定疾病的平面直接面向消费者广告时的态度和行为的影响。
通过Qualtrics消费者面板,收集了514名美国成年人(18岁及以上)的数据,这些人根据患者健康问卷(PHQ)得分显示出至少有轻微的抑郁症状且需要监测。使用3(代言人类型:名人/专家/非名人)×2(代言人性别:男/女)×2(消费者性别:男/女)完全析因受试者间多变量方差分析(MANOVA)和必要的单变量分析对数据进行分析。
广告中使用的代言人类型(名人、专家、非名人)对因变量有显著的主效应。进一步的单变量分析表明,在几个因变量中,代言人类型仅对广告态度、对广告的关注度和代言人可信度有显著影响,在所有情况下性别均无显著影响。
与非名人代言人相比,专家代言人对广告的态度和代言人可信度更有利。与非名人代言人相比,名人代言人吸引了消费者对广告更多的关注,并产生了有利的代言人可信度认知。然而,名人代言人和专家代言人在上述广告效果变量上没有显著差异。最后,代言人性别和消费者性别对广告效果没有显著影响。